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Win 7 not recognizing pd785

Posted: 26 Mar 2017, 17:05
by pete_uk
I want to update the two year old firmware on my Hytera PD 785. When I program the radio its all fine but when the radio is in 'firmware upgrade' mode the PC doesn't recognise the device so I can't upgrade it.

Any ideas?

Re: Win 7 not recognizing pd785

Posted: 26 Mar 2017, 21:12
by Tim
There have been a lot of issues with W7 in recent months and it may be that the programme that runs your upgrade firmware has not had the latest updates. If your PC has not been downloading Windows updates that could be the reason it doesn't recognise it.