Help with crash

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stanogs68
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Help with crash

Post by stanogs68 » 21 Jul 2016, 19:14

Hi all , my computer got a Trojan asking for money and all that torrid you of the bug , I had avast I ran as administrator no joy starting dropping thins of sys mgr next thing it won't load ,it loads you can get f8 but nothing makes any difference brevity , load last configure the lot it just jumps to the Microsoft window with the band goin back and too at the bottom then flashes and starts the same situation again , has any one got Windows 7 restore and repair discs there , very much appreciate for any ideas or help ( I think Liam is away haha nice everyone :thumbup:
computers mess with my brain !

wardster
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Re: Help with crash

Post by wardster » 21 Jul 2016, 20:13

Depends on if you have any files or software on the computer that you would miss or don't have backups of, eg photos, music etc.
If you don't have anything then a straightforward format and restore would obviously cure it.
Just a thought though, how come you don't have a installation disc to reinstall Windows?
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Admiral
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Re: Help with crash

Post by Admiral » 21 Jul 2016, 20:19

Serves you right for watching porn.
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wardster
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Re: Help with crash

Post by wardster » 21 Jul 2016, 20:22

Admiral wrote:Serves you right for watching porn.
What's porn? :angel: :angel:
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Re: Help with crash

Post by Tim » 22 Jul 2016, 08:03

Can you access anything on the PC? If you can try a programme called 'spybot'. Look for ways to get rid of 'ransomware', that's what you have on the PC, if you can't get rid of it you'll have to take it to a PC doctor for treatment.

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MrWeetabix
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Re: Help with crash

Post by MrWeetabix » 22 Jul 2016, 09:47

If you're not fussed about losing any of the files on the machine, do a clean rebuild. You'll need a legit licence key though.

Then, follow the steps on the link below which will allow you to download the media to rebuild your machine from, USB or DVD.

https://www.microsoft.com/en-gb/softwar ... d/windows7

Personally, I;d format the hard disk too. If you have another hard disk you can use, build the new OS on that and there *maybe* a chance you can add the original disc to the machine later and retrieve the files, but that would also open up the possibility of re-infection
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Re: Help with crash

Post by kr0ne » 22 Jul 2016, 12:57

Have you tried flushing the power supply?

They say you should only use de-ionized water for this, although the truth is any liquid with a reasonably high water content will do. Even a mug of tea, which let's face it you are bound to have closer to hand.

Just tip the PC up on its front and tip it all in through the little holes on the back. You won't believe it's the same computer afterwards...

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stanogs68
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Re: Help with crash

Post by stanogs68 » 05 Aug 2016, 10:04

Tried the tea just blew the electric haha I dont have the installation disc as it was allready loaded thanks for the help though
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ClubbaUK
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Re: Help with crash

Post by ClubbaUK » 05 Aug 2016, 14:01

You can legally download an ISO file to burn a windows 7 disc.
https://www.microsoft.com/en-gb/softwar ... d/windows7

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bc73
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Re: Help with crash

Post by bc73 » 06 Aug 2016, 06:50

download any free linux distribution such as mint, install direct from disk this will allow you to retrieve any files you want to save. Spybot search and destroy is a good shout too, have it on all my pc's. Hope this helps.
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kr0ne
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Re: Help with crash

Post by kr0ne » 06 Aug 2016, 19:02

stanogs68 wrote:Tried the tea just blew the electric haha
Thought you'd not been on for a while... :lol:

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kr0ne
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Re: Help with crash

Post by kr0ne » 06 Aug 2016, 19:11

bc73 wrote:install direct from disk this will allow you to retrieve any files you want to save.
Errrrm... I know I told him to pour a cup of tea into his computer, but he might actually try this! Did you mean to say boot from the disk WITHOUT installing? That could work but there is then the question of where to copy the files that you are saving to? Depending on how much data there is and what other hardware you have to hand, that could be problematic.

Far simpler to download the Win 7 iso, burn it to a CD, boot from the CD and then perform a repair install. ;)

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Re: Help with crash

Post by sec1223 » 06 Aug 2016, 19:18

had a crash?
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stanogs68
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Re: Help with crash

Post by stanogs68 » 08 Aug 2016, 08:52

It loads as normal then compac comes on then goes of and its blank for a whilst then comes back on again you can press f2 and all that I seem to have tried every thing the main system restore won't work want started it says sys mgr missing all the other checks like start up check and memory check say it's ok ,it seems something small iv e had to knick me daughters iPad haha ,and I've not been on been in benedorm for 2 red hot weeks haha
computers mess with my brain !

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nokiaman2002
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Re: Help with crash

Post by nokiaman2002 » 25 Oct 2016, 18:15

The only way to remove ransomware is from outside the windows environment. remove the hdd and use another pc to remove it. formatting is a last resort and the easiest option offered by most people. If you are near Preston, I can remove the ransomware for you. Otherwise look up "bootable Antivirus". Download one on another PC and burn the image to a DVD/CD. Then boot the infected PC from the DVD drive.

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